Dispute resolution
Information to help you avoid and manage business disputes.
Avoiding disputes
Having a written agreement or contract in place, understanding contracts before signing and maintaining good communications can help you to avoid business disputes.
Handling customer complaints
Managing and resolving customer complaints quickly can improve your business reputation and processes.
Writing a letter of demand
You can write a letter of demand yourself to request money owed to you, without requiring a lawyer.
Resolving a dispute
There are key steps you can follow to handle an issue that is causing conflict and protect your business relationships.
Types of disputes we can help with
We can assist with disputes about contracts, leases, non-payment or non-performance, unfair terms and other issues.
Mediation
Our mediation service aims to resolve business to business and business to government disputes involving at least one small business.
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Other helpful resources
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